Shipping and Returns

Shipping

We ship Worldwide for just € 2,5. Typically your order will be processed within 1-2 workdays. Bpost (Belgian Post) is our default courier.

Please note that you are responsible for any additional customs fees or import taxes. We will provide the necessary documents for customs when applicable (CN23 document).

Returns

Please contact us beforehand by mail (rik@finecoils.com) and tell us what’s up.

  • You can return products within 15 days after receiving your order and get a refund, no questions asked (shipping fees are not refundable).
  • It’s mandatory that returned items (unless faulty) are returned in a resell-able condition. This means that the coils are unused (i.e. you did not install them) and that you return them with the original packaging and labels.
  • We recommend that you return your items through registered post.
  • We pack our products with the utmost care and guarantee that your product will work. If your product is damaged upon arrival we will exchange it free of charge. Installation errors or wrongfully using the product are not covered by this policy.
  • Return address: rik onckelinx/finecoils.com – Welzijnstraat 98/2, 9620 Zottegem, Belgium

How long will it take?

You can find the expected amount of working days your shipment will take between brackets. This is indicative and based on information provided by our carrier Bpost.

Europe:

Albania (7), Andorra (3), Armenia (7), Austria (3), Azerbaijan (6), Belarus (4), Belgium (2), Bosnia and Herzegovina (4), Bulgaria (7), Croatia (6), Cyprus (4), Czech Republic (4), Denmark (3), Estonia (5), Faroe islands (4), Finland (5), France (3), Georgia (6), Germany (3), Gibraltar (5), Great Britain (3), Greece (3), Hungary (4), Iceland (7), Ireland (6), Isle of Man (4), Italy (3), Kazakhstan (7), Latvia (5), Liechtenstein (4), Lithuania (4), Luxembourg (2), Macedonia (8), Malta (3), Moldova (7), Monaco (3), Northern Ireland (3), Norway (5), Poland (5), Portugal (4), Romania (4), Russia (7), San Marino (3), Slovakia (4), Slovenia (3), Spain (6), Sweden (4), Switzerland (5), The Netherlands (2), Turkey (7), Ukraine (6)

Worldwide:

Afghanistan (9), Algeria (6), American Samoa (4), Angola (5), Anguilla (7), Antigua and Barbuda (6), Argentina (5), Aruba (6), Australia (7), Bahamas (6), Bahrain (6), Bangladesh (6), Barbados (5), Belize (6), Benin (4), Bermuda Islands (6), Bhutan (6), Bolivia (6), Bonaire (8), Botswana (5), Brazil (5), British Guyana (6), Brunei (6), Burkina Faso (5), Burundi (6), Cambodia (8), Cameroon (4), Canada (5), Canary Islands (7), Cape Verde (6), Cayman Islands (4), Central-African Republic (6), Ceuta (7), Chad (6), Chile (5), China (7), Colombia (6), Congo (6), Congo Brazzaville (5), Costa Rica (4), Cuba (7), Djibouti (5), Dominica island (6), Dominican republic (6), Ecuador (6), Egypt (6), El Salvador (6), Equatorial Guinea (6), Eritrea (6), Ethiopia (5), Fiji Islands (7), French Guyana (7), Gabon (5), Gambia (6), Ghana (5), Grenada (7), Guadeloupe (4), Guam (4), Guernsey (3), Guinea (6), Guinea-Bissau (6), Haiti (6), Hong-Kong (6), India (5), Indonesia (8), Iran (9), Iraq (6), Israel (7), Ivory coast (5), Jamaica (7), Japan (8), Jersey (3), Jordan (7), Kenya (7), Kuwait (6), Kyrgyzstan (7), Laos (5), Lesotho (5), Macao (6), Madagascar (5), Madeira (6), Malawi (6), Malaysia (6), Maldives (6), Mali (4), Mariana Islands (4), Marshall Islands (4), Martinique (5), Mauritania (5), Mauritius (5), Mexico (6), Micronesia (4), Mongolia (7), Morocco (6), Mozambique (4), Myanmar (6), Namibia (7), Netherlands Antilles (8), New Caledonia (7), New Zealand (7), Niger (6), Nigeria (6), Oman (6), Pakistan (6), Panama (5), Papua New Guinea (7), Paraguay (6), Peru (5), Philippines (7), Quatar (5), Réunion (5), Rwanda (5), Saint Barthélemy (4), Saint Croix (4), Saint Martin (4), Salmon islands (8), Saudi Arabia (7), Senegal (5), Seychelles (5), Singapore (5), South Africa (5), South Korea (6), Sri Lanka (5), St John (4), St. Lucia (6), St. Thomas (4), Sudan (6), Swaziland (4), Syria (5), Taiwan (5), Tajikistan (9), Tanzania (7), Thailand (6), Togo (5), Trinidad and Tobago (5), Tunisia (7), Turkmenistan (5), Uganda (6), United Arab Emirates (6), United States (4), United States Virgin Islands (4), Uruguay (5), Uzbekistan (6), Vanuatu (7), Venezuela (6), Vietnam (7), West Samoa (7), Yemen (5), Zambia (7), Zimbabwe (8)

Unfortunately our carrier does not ship to the following countries and regions:

Antarctica, Ascension Island, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Christmas Island, Cocos Islands, Comoros, Cook Islands, East Timor, Falkland Islands, French Polynesia, French Southern and Antarctic Lands, Greenland, Guatemala, Heard and McDonald Islands, Honduras, Kiribati, Lebanon, Liberia, Libya, Mayotte, Melilla, Montserrat, Nauru, Nepal, Nicaragua, Niue, Norfolk Island, North Korea, Palau, Palestinian National Authority, Pitcairn Islands, Puerto Rico, Saint Helena, São Tomé and Príncipe, Serbia and Montenegro, Sierra Leone, Somalia, South Georgia and the South Sandwich Islands, St Pierre and Miquelon, St. Kitts and Nevis, St. Vincent and the Grenadines, Suriname, Svalbard and Jan Mayen, Tokelau, Tonga, Tortola, Turks and Caicos Islands, Tuvalu, Vatican City, Wallis and Futuna, Western Sahara
(if you still like to place an order, feel free to contact us and we’ll try to find an alternative shipping method)